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Role Description
At Dropbox, we aim to make collaboration easy for over 700 million users. As part of the Customer Experience team, we simplify how customers use Dropbox, focusing on improving their journey. We're dedicated to creating a support experience that customers rarely need by developing user-friendly self-serve options for our vast user base. Our goal is to be where our customers are, whether on product, web, social, or community platforms, anytime and on any device. Join us as we embark on a multi-year strategy to deliver top-notch self-support, enablement, and engagement across web, social media, community, and mobile platforms.
As Software Engineering Intern - Customer Experience Technology, you are part of a top-notch learning experience with diverse professionals from all backgrounds. You’ll work side-by-side with a dedicated, experienced Dropboxer as your mentor, have ownership of a high-impact project, and receive regular and effective feedback on your work. We’ll also help you connect with fellow interns, establish mentors, and build the foundation of a strong professional network.
Our goal is to create a robust and impactful learning experience. You can expect to apply your coursework and further develop your experience across the Customer Experience (CX) Technology team.
Responsibilities
As a CX Technology intern, you'll be involved in a full-stack project focusing on areas such as:
We'll collaborate with you to align with your school's schedule, ensuring a 12-week internship duration.
Requirements
Canada: The expected salary/On-Target Earnings (OTE) rate for the role is C$5,000/month, subject to change.